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Author Archives: editor

All Major ISPs Have Declined In Customer Satisfaction, Says Study

The latest American Customer Satisfaction Index survey finds that Verizon FiOS has been rated the highest in customer satisfaction with a score of 70 out of 100. But, as DSLReports notes, that’s nothing to write home about since that score was a one point decline from one year earlier. Furthermore, the industry average was 64 points, which is not only ... Read More »

An FUQ for the GDPR

Whether you like the GDPR or not (and there are reasons for both, which we’ll get into shortly), one thing it has done for sure is turn privacy into Very Big Deal. This is good, because we’ve had damned little of it on the internet and now we’re going to get a lot more. That’s worth celebrating, everybody. Merry Privmas! Read More »

Tesla Agrees To Settle Class Action Over Autopilot Billed As ‘Safer’

An anonymous reader quotes a report from Reuters: Tesla on Thursday reached an agreement to settle a class action lawsuit with buyers of its Model S and Model X cars who alleged that the company’s assisted-driving Autopilot system was “essentially unusable and demonstrably dangerous.” The lawsuit said Tesla misrepresented on its website that the cars came with capabilities designed to ... Read More »

FBI Tells Router Users To Reboot Now To Kill Malware Infecting 500,000 Devices

The FBI is advising users of consumer-grade routers and network-attached storage devices to reboot them as soon as possible to counter Russian-engineered malware that has infected hundreds of thousands devices. Ars Technica reports: Researchers from Cisco’s Talos security team first disclosed the existence of the malware on Wednesday. The detailed report said the malware infected more than 500,000 devices made ... Read More »