Home >> Linux >> Firm Deleted Its Google Data, So It Escalated Its Support Ticket To a Lawsuit

Firm Deleted Its Google Data, So It Escalated Its Support Ticket To a Lawsuit

Long-time Slashdot reader AmiMoJo quotes the Register:

An interior design tools startup called Mosss on Wednesday sued Google to get it to restore its data after someone at the startup accidentally deleted the firm’s G Suite account. In a pro se lawsuit [PDF] filed in US District Court in Oakland, California, Mosss, under its previous corporate name, Musey Inc., asked Google to help it restore its data…

Initially, the filing says, the company believed Google would be able to help because a customer service representative said he’d deal with the issue. But the cavalry did not arrive… “All efforts failed and at the end we received a one-line email that stated our data was lost and couldn’t be returned to us.”

Except perhaps not. According to the complaint, the company was informed – it’s not clear whether Google or a third-party advised this – that it could seek a subpoena or file a civil lawsuit to access its data. So that’s what it has done.


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