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Inside Amazon’s Warehouses: Thousands of Senior Citizens and the Occasional Robot Mishap

Amazon aggressively recruited thousands of retirees living in mobile homes to migrate to Amazon’s warehouses for seasonal work, according to a story shared by nightcats. Wired reports:From a hiring perspective, the RVers were a dream labor force. They showed up on demand and dispersed just before Christmas in what the company cheerfully called a “taillight parade.” They asked for little in the way of benefits or protections. And though warehouse jobs were physically taxing — not an obvious fit for older bodies — recruiters came to see CamperForce workers’ maturity as an asset. These were diligent, responsible employees. Their attendance rates were excellent. “We’ve had folks in their eighties who do a phenomenal job for us,” noted Kelly Calmes, a CamperForce representative, in one online recruiting seminar… In a company presentation, one slide read, “Jeff Bezos has predicted that, by the year 2020, one out of every four workampers in the United States will have worked for Amazon.”
The article is adapted from a new book called “Nomadland,” which also describes seniors in mobile homes being recruited for sugar beet harvesting and jobs at an Iowa amusement park, as well as work as campground hsots at various national parks. Many of them “could no longer afford traditional housing,” especially after the financial downturn of 2008.
But at least they got to hear stories from their trainers at Amazon about the occasional “unruly” shelf-toting “Kiva” robot:
They told us how one robot had tried to drag a worker’s stepladder away. Occasionally, I was told, two Kivas — each carrying a tower of merchandise — collided like drunken European soccer fans bumping chests. And in April of that year, the Haslet fire department responded to an accident at the warehouse involving a can of “bear repellent” (basically industrial-grade pepper spray). According to fire department records, the can of repellent was run over by a Kiva and the warehouse had to be evacuated.


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