Home >> Linux >> Verizon, Sprint Agree To Pay Combined $158 Million Over Cramming Charges

Verizon, Sprint Agree To Pay Combined $158 Million Over Cramming Charges

mpicpp sends news that Verizon has agreed to pay $90 million (PDF), and Sprint another $68 million (PDF), to settle claims that they placed unauthorized charges on their customers’s bills. The process, known as “cramming,” has already cost T-Mobile and AT&T settlements in the tens of millions as well. Most of the settlement money will go towards setting up refund programs, but Verizon and Sprint will be able to keep 30% and 35% of the fees they collected, respectively. In response to the news, both companies issued vague statements about “putting customers first.” They are now banned from charging for premium text message services and must set up systems to ensure informed consent for third-party charges.


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